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Terms & Conditions

1. Introduction

Nau mai, Haere mai to Ā Ringa Kōrero! By using our website and purchasing our products, you agree to the following terms and conditions.

Please read them carefully.

2. Our Products

Our Products and handcrafted, and each item may have slight variations in colour, size or design. This is part of their uniqueness.

Product descriptions and images are provided as accurately as possible, but variations may occur.

3. Orders & Payment

All prices are listed in NZD 

Orders are confirmed once payment is received in full.

We reserve the right to cancel or refuse an order if there is an issue with payment or stock availability.

4. Custom Orders

Custom orders require full payment before work begins.

Processing times for custom orders will be agreed upon before payment.

Once work has started, custom orders cannot be cancelled, refunded, or exchanged, unless the product is faulty or incorrect.

We will provide photos or details for approval before shipping your custom order.

5. Shipping

Shipping details, delivery times, and rates are outlined in our Shipping Policy

6. Returns & Refunds

Please see our Return Policy for details on damaged or faulty items.

We do not offer refunds or exchanges for change of mind.

7. Safety & Age Reccommendations

Our Products are recommended for children aged 3 years and older.

Adult supervision is required at all times during use.

Our resources are for educational and play purposes only and are not suitable for mouthing or chewing.

8. Intellectual Property

All content on this website, including images, designs, and text, is the property of

Ā Ringa Kōrero and may not be copied or reproduced without permission.

9. Privacy 

We respect your privacy and will only use your personal informtion to process your order and communicate with you. For details, see our Privacy Policy.

10.  Limitation of Liability

We do our best to provide accurate information and quality products. However, we are not liable for any indirect or consequential loss arising from the use of our products or website.

11. Changes of Terms

We may update these terms from time to time. The latest version will always be available on our website.

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